As it faced a unionization effort, Tesla contracted with a PR agency (where one of its communication directors once worked in an executive capacity) to spy on employees, including those in a semi-private Facebook group, an activity one academic found unethical. While there is nothing wrong with a company monitoring employees’ online activities, there are lines that should not be crossed. Was one of those lines crossed in this case?
The next monthly, long-form episode of FIR will drop on Monday, June 19. FIR “shorts” — episodes under 15 minutes — will be available several times each week.
We host a Communicators Zoom Chat each Thursday at 1 p.m. ET. For credentials needed to participate, contact Shel or Neville directly or request the credentials in our Facebook group or send an email to fircomments@gmail.com.
Special thanks to Jay Moonah for the opening and closing music.
You can find the stories from which Shel’s FIR content is selected at Shel’s Link Blog. Neville’s “asides” blog, Outbox, is available, as well.
Links from this episode:
- Tesla reportedly hired a PR firm to monitor employees on Facebook
- Tesla monitored its employees on Facebook with help of PR firm during 2017 union push
- CNBC reporter Lora Kolodny’s Twitter thread on her article
- MWW PR’s website
The post FIR #261: Crossing the Line When Surveilling Employees on Social Media appeared first on FIR Podcast Network.
For the past several years, momentum has been building as more and more organizations — recognizing public expectations that they take steps to address social and environmental issues in the wake of declining trust in other institutions — articulate strong positions on issues ranging from climate change to transgender rights. Then came the leak of the U.S. Supreme Court’s abortion decision, indicating the Court will overturn 50 years of precedent with Roe v. Wade. The response from the corporate world has been tepid. In this monthly long-form episode, Neville and Shel look at the few organizations that have spoken out and how some are taking internal measures rather than public-facing positions, while most remain silent.