Just a guy in Vermont trying to connect all the dots...
Author's posts
Jul 13
FIR #268: NFTs in the Checkout Lane
While some assume NFTs are on their way out as the value of digital artwork has plummeted, brick-and-mortar retailers are increasingly finding ways to offer the ability to mint NFTs right in their stores. In this episode, Neville and Shel look at some of the latest developments in the evolution of collectible NFTs.
The next monthly, long-form episode of FIR will drop on Monday, July 18. FIR “shorts” — episodes under 15 minutes — will appear once or twice weekly.
We host a Communicators Zoom Chat each Thursday at 1 p.m. ET. For credentials needed to participate, contact Shel or Neville directly, request the credentials in our Facebook group, or email fircomments@gmail.com.
Special thanks to Jay Moonah for the opening and closing music.
You can find the stories from which Shel’s FIR content is selected at Shel’s Link Blog. Shel has started a metaverse-focused Flipboard magazine. Neville’s “asides” blog, Outbox, is also available.
Links from this episode:
- NFTs become physical experiences as brands offer in-store minting
- Wawa Adds NFT Topping to Hoagiefest
- GameStop’s NFT Marketplace Now on Public Beta Despite Crypto Winter
- GameStop launches NFT marketplace as it hunts for growth in digital-fueled turnaround
The post FIR #268: NFTs in the Checkout Lane appeared first on FIR Podcast Network.
Jul 07
FIR #267: Rebuilding Trust After An Ethics Scandal
For years, Ernst & Young auditors have been cheating on an ethics test required for them to retain their Certified Public Accountant status. The U.S. Securities and Exchange Commission has levied a record $100 million fine, both for the cheating and the Big Four accounting firm’s failure to assist in the SEC’s investigation. Now that it has all gone public, what can E&Y do to rebuild trust among its clients and the public? Neville and Shel share what reputation experts have to say along with their own recommendations.
The next monthly, long-form episode of FIR will drop on Monday, July 18. FIR “shorts” — episodes under 15 minutes — will appear once or twice each week.
We host a Communicators Zoom Chat each Thursday at 1 p.m. ET. For credentials needed to participate, contact Shel or Neville directly or request the credentials in our Facebook group or send an email to fircomments@gmail.com.
Special thanks to Jay Moonah for the opening and closing music.
You can find the stories from which Shel’s FIR content is selected at Shel’s Link Blog. Neville’s “asides” blog, Outbox, is available, as well.
Links from this episode:
- Ernst & Young hit with $100 million fine over cheating on ethics tests
- Accounting giant Ernst & Young admits its employees cheated on ethics exams
- PR pros on how Ernst & Young can rebound after cheating scandal results in $100m SEC fine
The post FIR #267: Rebuilding Trust After An Ethics Scandal appeared first on FIR Podcast Network.
Jul 05
FIR #266: How Many Trillions Will The Metaverse Be Worth?
Big Four accounting firm KPMG has committed $30 million to the metaverse in order to establish an “innovation hub” and train employees so they will be prepared to work with clients as the metaverse becomes a more common interface. Like many organizations, KPMG is citing breathtaking figures as it predicts the metaverse’s eventual value. Neville and Shel discuss KPMG’s move, various metaverse valuations, and other metaverse-related news and information in this FIR short.
The next monthly, long-form episode of FIR will drop on Monday, July 18. FIR “shorts” — episodes under 15 minutes — will appear once or twice each week.
We host a Communicators Zoom Chat each Thursday at 1 p.m. ET. For credentials needed to participate, contact Shel or Neville directly or request the credentials in our Facebook group or send an email to fircomments@gmail.com.
Special thanks to Jay Moonah for the opening and closing music.
You can find the stories from which Shel’s FIR content is selected at Shel’s Link Blog. Neville’s “asides” blog, Outbox, is available, as well.
Links from this episode:
- As KPMG enters the metaverse, the Big 4 firm calls multitrillion-dollar estimates ‘conservative’
- KPMG enters the metaverse, invests $30M in Web3 employee training
- Metaverse Could Contribute $3 Trillion to Global GDP Within a Decade
- Elon University & Pew Research look ahead to the metaverse of 2040
The post FIR #266: How Many Trillions Will The Metaverse Be Worth? appeared first on FIR Podcast Network.
Jun 30
FIR #265: Fired Over Zoom
As the economy cooks, inflation ratchets up, and interest rates rise, some companies are faced with laying off staff. As we have moved to remote and hybrid work, how those layoffs are handled is changing. But is it ever a good idea to lay someone off over Zoom or Teams? And if so, are there good and bad ways to go about it?
The next monthly, long-form episode of FIR will drop on Monday, July 18. FIR “shorts” — episodes under 15 minutes — will appear once or twice each week.
We host a Communicators Zoom Chat each Thursday at 1 p.m. ET. For credentials needed to participate, contact Shel or Neville directly or request the credentials in our Facebook group or send an email to fircomments@gmail.com.
Special thanks to Jay Moonah for the opening and closing music.
You can find the stories from which Shel’s FIR content is selected at Shel’s Link Blog. Neville’s “asides” blog, Outbox, is available, as well.
Links from this episode:
- The art of giving out virtual pink-slips
- Tidal wave of layoffs hits San Fran
- When Remote Layoffs Are Inevitable, How to Cut Ties Gracefully
- Pokémon Go developer Niantic cancels four projects and lays off more than 80 people
- Can Employees Be Dismissed Over Zoom?
- Can employers really fire people over Zoom?
The post FIR #265: Fired Over Zoom appeared first on FIR Podcast Network.
Jun 21
FIR #264: On Background
From the title of this episode, you might think we were talking about company sources going on background when speaking to a reporter. (Quick advice: Don’t. Either be on the record or don’t talk to a journalist.) But that’s not what this episode is about. Instead, we’re talking about Zoom backgrounds (or Teams, or Skype, or Webex, or Google Meet, or whatever). With flexible work the order of the day in many organizations, is it time to give serious consideration to what people see behind you in a call? There’s a book (that’s right, an entire book) on the subject. We cover it in 15 minutes.
The next monthly, long-form episode of FIR will drop on Monday, July 18. FIR “shorts” — episodes under 15 minutes — will appear once or twice each week.
We host a Communicators Zoom Chat each Thursday at 1 p.m. ET. For credentials needed to participate, contact Shel or Neville directly or request the credentials in our Facebook group or send an email to fircomments@gmail.com.
Special thanks to Jay Moonah for the opening and closing music.
You can find the stories from which Shel’s FIR content is selected at Shel’s Link Blog. Neville’s “asides” blog, Outbox, is available, as well.
Links from this episode:
- You’re Still on Mute (The New York Times)
- Room Rater on Twitter
- How to Zoom Your Room: Room Rater’s Ultimate Style Guide (Claude Taylor’s book on Amazon)
- Fathom (free Zoom note-taking app)
The post FIR #264: On Background appeared first on FIR Podcast Network.
Jun 20
FIR #263: It’s Alive! (AI, That Is. Or Is It?)
In the monthly long-form episode for June, Neville and Shel consider a Google employee’s claim that the company’s AI has become sentient, the reactions the claim has provoked, and what it might mean for business communicators. Also in this episode:
- Is being in the office really the only way for employees who don’t normally work together to encounter one another?
- Copyright trolls are suing people over Creative Commons photos
- Now that the metaverse is gaining momentum, it’s time to consider how to market and communicate there
- Should you spend any more time developing your personal brand?
- The state of PR is changing
In his tech report, Dan York talks about countries that want to change the Internet from a “permissionless” place to one where you have to pay for access to users.
The next monthly, long-form episode of FIR will drop on Monday, July 18. FIR “shorts” — episodes under 15 minutes — will appear once or twice each week.
We host a Communicators Zoom Chat each Thursday at 1 p.m. ET. For credentials needed to participate, contact Shel or Neville directly or request the credentials in our Facebook group or send an email to fircomments@gmail.com.
Special thanks to Jay Moonah for the opening and closing music.
You can find the stories from which Shel’s FIR content is selected at Shel’s Link Blog. Neville’s “asides” blog, Outbox, is available, as well.
Links from this episode:
- FIR on Spotify
- Google engineer put on leave after saying AI chatbot has become sentient
- The Google engineer who thinks the company’s AI has come to life
- The dangerous fallacy of sentient AI
- Blake Lemoine Says Google’s LaMDA AI Faces ‘Bigotry’
- Google has not created sentient AI — yet
- The old rules don’t apply (The Small Data Forum Podcast)
- ‘Sentient’ artificial intelligence: Have we reached peak AI hype?
- Why We Need More Than Offices to Foster Connection and Belonging at Work
- Staying Visible When Your Team Is in the Office…But You’re WFH
- The Personal Brand Is Dead
- Marketing in the metaverse: An opportunity for innovation and experimentation
- SALT food and beverage marketing consultancy launches in metaverse
- Communicating In The Metaverse? Keep Your Eyes Wide Open
- ‘Copyright Trolls’ Are Suing People Over Creative Commons Photos
- New Muck Rack survey: The State of PR 2022
- ‘First to be chopped from the budget’: PR professionals weigh in on changing communications landscape as clients seek viral fame
- New #StateOfPR research finds a growing industry stunted by skills shortage
- CIPR State of the Profession 2022 (Slideshare; paywalled site)
Links from Dan York’s Report
- EU Telcos Want Big Tech and Streamers to Invest in Their Networks
- “Sender-pays” rule doesn’t necessarily increase telecom investment (from 2012)
- Old Rules in New Regulations – Why “Sender Pays” Is a Direct Threat to the Internet
The post FIR #263: It’s Alive! (AI, That Is. Or Is It?) appeared first on FIR Podcast Network.
Jun 14
FIR #262: You’re Hired! Or Not…
In the tech industry, there’s a trend: Rescinding offer letters as a cost-cutting measure. In this short episode of “For Immediate Release,” Neville and Shel explore the PR and internal comms repercussions of these moves.
The next monthly, long-form episode of FIR will drop on Monday, June 19. FIR “shorts” — episodes under 15 minutes — will be available several times each week.
We host a Communicators Zoom Chat each Thursday at 1 p.m. ET. For credentials needed to participate, contact Shel or Neville directly or request the credentials in our Facebook group or send an email to fircomments@gmail.com.
Special thanks to Jay Moonah for the opening and closing music.
You can find the stories from which Shel’s FIR content is selected at Shel’s Link Blog. Neville’s “asides” blog, Outbox, is available, as well.
Links from this episode:
- Revoking job offers is an increasingly common cost-cutting strategy
- Beware: Rescinding Job Offers Can Prompt Legal Consequences
The post FIR #262: You’re Hired! Or Not… appeared first on FIR Podcast Network.
Jun 07
FIR #261: Crossing the Line When Surveilling Employees on Social Media
As it faced a unionization effort, Tesla contracted with a PR agency (where one of its communication directors once worked in an executive capacity) to spy on employees, including those in a semi-private Facebook group, an activity one academic found unethical. While there is nothing wrong with a company monitoring employees’ online activities, there are lines that should not be crossed. Was one of those lines crossed in this case?
The next monthly, long-form episode of FIR will drop on Monday, June 19. FIR “shorts” — episodes under 15 minutes — will be available several times each week.
We host a Communicators Zoom Chat each Thursday at 1 p.m. ET. For credentials needed to participate, contact Shel or Neville directly or request the credentials in our Facebook group or send an email to fircomments@gmail.com.
Special thanks to Jay Moonah for the opening and closing music.
You can find the stories from which Shel’s FIR content is selected at Shel’s Link Blog. Neville’s “asides” blog, Outbox, is available, as well.
Links from this episode:
- Tesla reportedly hired a PR firm to monitor employees on Facebook
- Tesla monitored its employees on Facebook with help of PR firm during 2017 union push
- CNBC reporter Lora Kolodny’s Twitter thread on her article
- MWW PR’s website
The post FIR #261: Crossing the Line When Surveilling Employees on Social Media appeared first on FIR Podcast Network.
Jun 02
FIR #260: Grappling With Authenticity
We all know that leaders should strive for authenticity. What does that mean, exactly? It’s easy to say authenticity is being who you are, but when you’re meeting with a department that is struggling to succeed, are you the person who rocks out at concerts? The one who coos little nothings in the ear of your significant other? There’s more to authenticity than just being genuine. Communicators need to understand the nuances since most leaders don’t have the time for a graduate-level course on the subject.
The next monthly, long-form episode of FIR will drop on Monday, June 19. FIR “shorts” — episodes under 15 minutes — will be available several times each week.
We host a Communicators Zoom Chat each Thursday at 1 p.m. ET. For credentials needed to participate, contact Shel or Neville directly or request the credentials in our Facebook group or send an email to fircomments@gmail.com.
Special thanks to Jay Moonah for the opening and closing music.
You can find the stories from which Shel’s FIR content is selected at Shel’s Link Blog. Neville’s “asides” blog, Outbox, is available, as well.
Links from this episode:
- The Authenticity Paradox (Harvard Business Review, 2015)
- What’s Authentic Leadership, & How Do You Practice It? (HubSpot, 2019)
The post FIR #260: Grappling With Authenticity appeared first on FIR Podcast Network.
May 26
FIR #259: Trust Rises in Companies That Left Russia
A new mid-year Trust Barometer is out from Edelman, and the news is excellent for most things Western (and bad for all things autocratic). Who in the West didn’t fare well? Companies that have opted to continue doing business in Russia.
The next monthly, long-form episode of FIR will drop on Monday, May 23, 2022. FIR “shorts” — episodes under 15 minutes — will be available several times each week.
We host a Communicators Zoom Chat each Thursday at 1 p.m. ET. For credentials needed to participate, contact Shel or Neville directly or request the credentials in our Facebook group or send an email to fircomments@gmail.com.
Special thanks to Jay Moonah for the opening and closing music.
You can find the stories from which Shel’s FIR content is selected at Shel’s Link Blog. Neville’s “asides” blog, Outbox, is available, as well.
Links from this episode:
- 2022 Edelman Trust Barometer Special Report: The Geopolitical Business (highlights)
- 2022 Edelman Trust Barometer Special Report: The Geopolitical Business (full report)
- New global poll: Trust in West’s democracies rises (Axios)
The post FIR #259: Trust Rises in Companies That Left Russia appeared first on FIR Podcast Network.