September 6, 2011 archive

John Battelle On The Importance of Aggregating The Digital Content We Post In Walled Gardens

The Internet Is Open
As we spread our digital content across the Internet, through separate services that we do NOT control, such as Facebook, Twitter, Google+ and Quora, how do we aggregate all that information somewhere where we DO control the content? So as to preserve our "identity" formed by that collective work?

That is at the heart of John Battelle's great piece yesterday, "We Need An Identity Re-Aggregator (That We Control). I've written at some length over the years about the re-emergence of online "walled gardens" and the need for us to maintain our own identity on the web. I've also spoken about this on any number of FIR reports I've submitted... and to me John really nails it with this paragraph:

The downsides of not owning your own words, on your own platform, are not limited simply to money. Over time, the words and opinions one leaves all over the web form a web of identity - your identity - and controlling that identity feels, to me, a human right. But unless you are a sophisticated netizen, you're never going to spend the time and effort required to gather all your utterances in one place, in a fashion that best reflects who you are in the world.

As he notes further on in the piece, even if you link to your contributions on one of those services, should that service disappear all your content is lost.

Over the past few months, I've been trying to change my behavior a bit and revert my own writing to how it used to be. I'm trying to post messages on my own blogs FIRST and then linking to it from the other services.

Even this post... I could have left it as a comment on John's blog, or as a reply inside of Facebook or Google+... but instead I am posting it here it is on a platform that I control.

It's hard... the various services make it seductively convenient just to have all your interaction within the walls of that service. And I certainly do have some level of conversation within those walls. But for longer content - or commentary that I want to preserve, even in the form of links to other sites with some comment, I'm trying to do more of that from my own sites. Kind of like how "blogging" was back about 5+ years ago before we got all caught up in these new shiny services that we all enjoy so much.

Meanwhile, I, too, would love to have a "meta service" along the lines of what John suggests...

Image credit: jeremybrooks on Flickr


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Skype Now Using "@SkypeSupport" on Twitter

Given that last week I received two more phone calls from people looking to speak with Skype, I was very pleased to learn that Skype has recently started providing a support channel via Twitter - @SkypeSupport. Sure, it's not a phone line - which probably means I'll still be Skype's unofficial receptionist, but at least now I have another channel to send people to in addition to Skype's community forums.

Skype support on twitter

Great to see Skype providing this channel to support customers.

P.S. Jim Courtney noted last month on his site that Skype also now has a Facebook page for customer support as well


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Want To Help Guide Git’s Development? Take the 2011 Git Users’s Survey!

Git logoDo you use the git version control system? If so, do you wish it worked a bit differently? Or did you find it hard to use in some way? If you don’t, did you try to start using it and found it difficult to understand?

If you are a git user in any way (or are trying to be), the Git community is LOOKING FOR YOUR INPUT in the Git User’s Survey 2011 at the address:

http://tinyurl.com/GitSurvey2011

As the main page of the Git community wiki asks:

Please devote a few minutes of your time to fill out the simple questionnaire; it’ll help the Git community understand your needs, what you like about Git (and what you don’t), and overall help us improve it.

The survey runs from now through October 3rd and the results will be posted on the Git wiki.

Being a git fan and user I did complete the survey which, true to the notice, did only take a few minutes to complete. As more of a “casual” user of git in that I use it for a variety of projects but don’t live in it as a full-time developer might, I actually found the survey quite educational in that I found names of a whole number of projects I want to explore.

If you do use git and have a few minutes, the folks behind Git would love your input!