October 2011 archive

Oct 18

Amazon and the Incredible Disruption of The Publishing Industry

used books

Have you been tracking the insane degree to which Amazon.com is utterly disrupting the traditional publishing industry? Have you been paying attention to how incredibly the business models and the players are changing?

As an author of multiple books who has been published through the traditional publishing industry (ex. O'Reilly, Syngress, Sybex, QUE) and who still has a zillion book ideas in my head, I've obviously been paying close attention. For those of us who write, it's an incredible time of opportunity... and choices.

The 800-Pound Gorilla

Amazon.com is at the heart of the disruption and the opportunity. I first started watching Amazon closely about 5 years ago or so when I learned of CreateSpace, Amazon's "do-it-yourself" publishing site where basically anyone can upload a PDF, choose a cover (or create your own) and... publish your book into Amazon.com! The cool thing is that your book shows up in Amazon listings just like those from the traditional publishers.

  1. Write your book.
  2. Export to PDF.
  3. Upload to CreateSpace.
  4. Start Selling!

Boom!

That's the sound of the traditional publishing industry business model going up in smoke...

In the years since, CreateSpace has of course expanded into ebooks and Amazon's rolled out many other services helping authors get their content out.

Now, of course, to do it on your own is not quite that simple. Traditional publishers provide some key assistance to authors:

  1. Editing - a critical piece of writing a book
  2. Design - of the cover, the book, graphics, the typefaces, etc.
  3. Marketing - promoting the book across many different channels, advertising, etc.
  4. Distribution - getting the book out to where people will buy it

Editing, design and marketing are all areas where you can find people to help you... and the distribution is the whole point of what Amazon.com, Smashwords, Lulu and a zillion other sites will now help you with. Sure, the traditional publishers can help you with distribution out to brick-and-mortar bookstores... but how are those doing these days? (The sad subject of another blog post at some point.) For some authors those bookstores may be a market... and for them the traditional publishers may be necessary. For other authors starting out - or writing for more niche audiences, the "indie publishing" route may work better.

Amazon's Latest Move

This month brings news that Amazon is signing authors to its own publishing imprint and there are two great articles out analyzing what this means:

Mathew Ingram's GigaOm piece, in particular, is useful for all the links he includes to other articles and information. The NY Times piece also had this great quote from Amazon executive Russell Grandinetti:

“The only really necessary people in the publishing process now are the writer and reader,” he said. “Everyone who stands between those two has both risk and opportunity."

The time has never been better for authors to be able to get their content published. We've had this world of "blogging" now for over a decade which has let anyone publish their thoughts online... and services from Amazon and the others have let you get into "print-on-demand" so easily.

And ebooks! Look at how the way people consume books have changed just in the last few years....

But of course there is an entire industry that was used to being the gatekeepers of that content: publishers, agents, bookstores...

Some Traditional Publishers Get It

I should note that some publishers certainly "get it", have seen the disruption and are doing what they can to both survive and thrive in this new world. The primary reason why I signed with O'Reilly for my latest book, Migrating Applications to IPv6, was because the entire idea behind the the book was for it to be an "ebook" that could be constantly updated as we as an industry learn more about IPv6 application migration.[1] O'Reilly has long been paying attention... they brought out Safari Books Online many years ago... they have their excellent Radar blog/site that indeed includes ongoing commentary about the disruption in the industry... and they sponsor the annual excellent Tools of Change for Publishing conference. I wrote earlier about how O'Reilly makes it so easy to get ebooks onto your mobile devices.

O'Reilly is a stellar example of publishers who see the changes and are looking at how to be part of that wave. There are others, too. The smart ones are evolving.

Some Traditional Publishers Don't

Others aren't. As both the GigaOm and NYT piece mention, some of the traditional publishers are instead fighting tooth and nail to hang on to some relevance.

I loved Mathew's ending paragraph:

Here’s a hint for book publishers: take a lesson from the music industry, and don’t spend all your time suing people for misusing what you believe is your content — think instead about why they are doing this, and what it says about how your business is changing, and then try to adapt to that. Amazon is giving authors what they want, and as long as it continues to do so, you will be at a disadvantage. Wake up and smell the disruption.

Wake up and smell the disruption, indeed!

If you are an author, have you been following what Amazon is doing? Have you self-published any work? Or are you considering it?

Image credit: babblingdweeb on Flickr

[1] To be entirely clear, another HUGE reason for signing with O'Reilly was because of the marketing they could do on my behalf to their existing channel of techies, early adopters, etc.

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Oct 17

Asterisk Remote Crash Vulnerability in SIP Channel Driver

Asterisk

The folks over at the Digium security team today released security bulletin AST-2011-012 for a remote crash vulnerability in the SIP channel drive. For info about the attack, they state only:

A remote authenticated user can cause a crash with a malformed request due to an uninitialized variable.

An assumption from this statement would be that an UNauthenticated user could not carry out this attack… but I admit to not personally knowing the SIP channel driver of Asterisk enough to be able to stand behind this conclusion.

Regardless, updates have been released in the form of new versions 1.8.7.1 and 10.0.0-rc1.

Oct 17

Awesome Comic -> The Bright Side to the Blackberry Outage

A truly awesome way to start my Monday... courtesy of RWW, this great cartoon from Rob Cottingham showing the "bright side" of the Blackberry outage:

Noisetosignal

Of course, we iPhone owners could have a similar discovery... although whether or not our phone connection would actually work is a different question... (but did any of us truly get an iPhone for the phone piece? ;-)

Great comic, Rob!

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Oct 15

Learn To Curl Clinic Tomorrow (Sun, Oct 16) at Petersham Curling Club in Petersham, Mass.

Petershamcurlingclub 1

I'm looking forward to throwing a few rocks at houses tomorrow... the Petersham Curling Club is holding a "Learn To Curl" clinic for the public tomorrow, Sunday, October 16, 2011, from 10-1pm, a their 2-sheet facility in Petersham, MA.

I'm not going to be part of the clinic... given that I was last skipping teams, I'm a bit beyond that initial stage (although you can always learn more)... I'm actually going to bring my 9-year-old daughter down to see if it's something of interest to her. The Petersham C.C. has an active youth curling program on Saturday mornings and we're toying with pursuing that this winter.

But, I admit to hoping that when I'm down there with her I'll at least get a chance to throw a few rocks ;-)

Petersham, MA, is about an hour south of Keene, NH, heading straight down Route 32. It's a good haul to drive for curling... but Petersham Curling Club is really the closest rink to our area. The next nearest would really be the Nashua Country Club over in Nashua, NH. (about 1.5 hours away), or the Union Ice Arena up in Woodstock, VT (also about 1.5 hours away).

We'll see... we went down and visited Petersham last year and it's a great 2-sheet facility. The folks there were very friendly and welcoming... it should be fun!

P.S. If anyone in the Keene, NH, / Monadnock Region is interested in seeing what we can do to get some more local curling options, please drop me a note... I'm definitely interested in seeing what can be done.

Oct 14

It’s Official! For Better Or Worse, Skype Is Now Part of Microsoft

Skype microsoft
And so begins the next chapter of Skype... first it was a scruffy little startup taking on the telecom world... then it became somewhat bizarrely part of eBay... then it went back to a private company owned primarily by Silver Lake Partners... and then... to the utter amazement of so many of us... Skype announced it would be acquired by Microsoft!

And today that acquisition is official. Microsoft announced in a news release and Skype announced in a blog post and video from CEO Tony Bates that the acquisition has formally been concluded.

The deal is done. Skype CEO Tony Bates is now the president of the Skype Dvision within Microsoft reporting directly to Microsoft CEO Steve Ballmer. I found this phrase of the news release to be interesting (my emphasis added):

Microsoft and Skype will remain focused on their shared goal of connecting all people across all devices and accelerating both companies’ efforts to transform real-time communications for consumers and enterprise customers.

My interest was not only in the "across all devices", which has been a large part of Skype's goal for some time... but also in the use of "real-time communications". For a while that was a phrase that only the more technical-minded folks used, but now increasingly "real-time communications" seems to be the phrase of choice for many. I, for one, applaud the usage.

Skype and Microsoft also apparently wanted to be hype-compliant and so they released an infographic with recent stats about Skype. (Everyone seems to need to have an infographic these days, don't they?)

I admit to a degree of sadness that Skype is no longer the independent company that they were. They were always "fun" as a company because they were such the "outsider" that attacked the entrenched telecommunications industry - and succeeded in so massively disrupting the industry!

They've been fun to watch... and a constant source of stories to write about for those of us chronicling the changing communication industry. Somehow I don't think they'll be quite as "fun" or "wacky" as part of such a megalithic company as Microsoft.

Yet maybe that's okay.

Skype's reached a point in its growth where it has disrupted so much of telecom... and it has in fact become a critical communication tool for so many.

On one level they will now have the large-scale support they need, both from a financial point-of-view but also from a "systems" point-of-view. Microsoft does understand the needs of enterprise customers. I would think they will improve the support options... and improve the security reporting features.

Heck, maybe they'll actually put a phone number on Skype's website so that people will stop calling ME! (People still do... had two calls last week.)

More than that, though, Microsoft will give Skype a platform upon which to move into the enterprise. Not only in the potential integration with Microsoft Lync, but just in the "legitimacy" brought about by being part of "Microsoft". Skype is no longer some scrappy little outlaw-or-barely-legal company from somewhere in Eastern Europe who should be dismissed and blocked by IT departments everywhere.

Skype is now a Microsoft product. (with the associated microsoft.com product pages)

Enterprise IT departments understand, support and use Microsoft products... and so Skype may no longer be as dismissed and blocked as it has been. We'll have to see... but the name does help Skype overcome some of those issues.

Microsoft also has its wide array of other products and services... Lync, XBox, Office, Office 365, etc. So many places where Skype could be further integrated.

It will be intriguing to see where the "Skype Division of Microsoft" goes now. I'm pleased for my friends there that the acquisition has closed so that they have at least some degree of certainty of what is happening next. Kudos to all involved in making the acquisition a reality.

Now let's see what happens in the next chapter of the story of Skype...

UPDATE: Jim Courtney has a good post up, too: Microsoft Acquires Skype: Deal Closed!

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Oct 13

R.I.P. Dennis Ritchie, half of the K&R Bible for C Programming

KandR CProgrammingLang

For those of us of a certain age, “The C Programming Language“, written by Brian W. Kernighan and Dennis M. Ritchie, was our “bible” as we learned to program in those very early days. Our copies of “K&R“, as many of us referred to it, got quite dog-eared and marked up as we used it to figure out this whole new world of “C”. It was an exciting time and a critical book to have.

Many of us, in fact, probably still have that book… the image accompanying this post is my copy that I pulled off of a bookshelf a few moments ago.

Today many of us learned that Dennis M. Ritchie, the co-author of that book and indeed the inventor of the C Language, passed away recently after a long illness.

While many of us stopped programming in C years ago (although many still do), it was the language that got many of us started in “serious” work… and also that formed the background of UNIX as well.

On that note, I had quite honestly forgotten over the years Dennis Ritchie’s role in the creation of UNIX, but as has been noted in many articles today it was he and Ken Thompson that started it all. Here’s a great video from the Bell Labs days showing both Thompson and Ritchie:

R.I.P. dmr!

UPDATE: A couple of other nice tributes:

Oct 12

The MomsLikeMe.com Debacle and the Need For the Open Internet And To Control Your Content

Momslikeme

A ton of online communities of moms are dying this week. After three years, the "MomsLikeMe.com" websites are shutting down on Friday. From the FAQ:

All of the MomsLikeMe sites will permanently shut down on Friday, October 14, 2011. At that time, everything that currently appears on the site, locally or nationally, will no longer be accessible.

Why? The standard lame corporate-speak:

The market has evolved substantially since we launched three years ago and there are many new and different ways for people to connect and engage. We feel we can better serve this community through the many new and exciting digital initiatives we will be developing and rolling out in the future.

The reality is that the site is entirely owned by Gannett (publishers of USA Today and many other newspapers and sites) and for whatever reasons they have decided that it no longer makes sense to operate this site. Perhaps they weren't seeing enough ad revenue. Perhaps it wasn't hitting whatever "metrics" they wanted to hit.

Regardless, it is shutting down - permanently - in 2 days. Finished. Over. Done. Gone.

And you can see in the comments to the blog post announcing the shutdown the collective "WTF?" of all the moms who had participated in the site. (Note, of course, that you can only see these comments until Friday, at which point they will be gone, too.)

We've seen this movie before. Remember back in April 2010 when Ning shuttered all its free communities? Or in September 2010 when the Vox blogging service shut its doors?

This is not a new story...

People invest hours and hours of time in a service operated by a company.
Company decides to shut down service... or goes bankrupt... or gets acquired.
People lose the community and/or the content they created.

At least Vox provided a way to export your content and Ning provided an upgrade path (for a fee).

Gannett says the site is dead... and THEY OWN ALL YOUR CONTENT. Again from the FAQ:

Can I take posts or other data posted on MomsLikeMe and use if for other purposes (e.g., post it on a blog, elsewhere on the web or publish it in a book)?

As outlined in the Terms of Service, the information that has been posted on MomsLikeMe is the property of Gannett.

Translation: You lose. We own it all.

Of course, just to rub salt in the wounds, the FAQ answer right below that is:

Can Gannett take posts or other data posted on MomsLikeMe and use it for other purposes (e.g., post it on a blog, elsewhere on the web or publish it in a book)?

Yes, as outlined in the Terms of Service, Gannett has the legal rights to re-use public information posted on the site for other purposes.

Translation: You lose. We own it all.

Unfortunately, the good folks who invested their time in the communities of the MomsLikeMe.com sites are learning a harsh lesson in the realities of the NOT-Open Internet. When companies control the platforms and services - and don't provide a way to export or move your content/data - you are entirely in their control. And if they decide to shut the service down...

... you lose.

The same issue can be said of Facebook (which itself has an insanely onerous Terms of Service), Twitter and so many other services. Google+ is also that way... but right from the start they have provided ways for you to get your data out of the service should you want to do so.

This is why we need to be concerned about issues around the "openness" of the Internet and about "data portability". If we choose to host our content - or a "community" - on a particular service:

  • Who owns the content?
  • Can you move the content if necessary?

We need to be looking at ways to ensure that we are in control of our own content and our own destiny... and not the companies and organizations that may run the services we use.

It's too bad Gannett couldn't have done more to help all these folks who have invested so much time to move their content elsewhere... that would have been the charitable and "right" thing to do.

Alas, they did not... and the moms who invested all their time lose...

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Oct 12

Survey: Only 40% of Canadians Password-Protect Their Cell Phones

GlobeandmailOnly 40% of Canadian cell phone users password-protect their phones or use other privacy options, a survey by Canada's privacy commissioner found. The results of the 2000-person survey were released in August and written up in a Globe And Mail piece entitled "How private is that text message?".

When I saw the headline, I honestly thought it was going to be something about the security of SMS messages... but in fact it was about the security of the cell phones themselves. If the phones aren't secured then someone can go in and look at your text messages. Ergo... the link-bait title of the article. (And yes, it got me to look.)

Still, it had some interesting data points such as the fact that the users from age 18 to 34 were the ones most likely to use privacy tools, which is good to see, since they are probably the ones pumping the most information out online.

Nice to see, too, that 82 percent did not think police should have access to your online usage info without a warrant.

I was surprised, in all honestly, about the 40% number... I actually might have thought of it being lower as I know MANY people who don't password-protect their phones mostly because of the "inconvenience" of having to enter the password to get into the phone.

And in truth the % who password-protect their phones may be lower... the article says that "only four in 10 people password-protect their phones or adjust privacy settings on personal-information sharing via downloaded applications". The number of people who adjust privacy settings - but don't password-protect their phone - may be driving that % up.

I wonder what a survey like this might find in the United States?

Do you password-protect your phone? (I do)

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Oct 11

Facebook’s iPad App Now Available With Gestures, Cool Places Display and More

Today, the long-awaited and long-delayed official "Facebook for iPad" application became available in the Apple AppStore. Having been an early iPad user and an avid Facebook user, this is one app I've been wanting for a long time.

NOTE: I already had the iPhone app installed on my iPad and after "upgrading", the app repeatedly crashed and wouldn't open. Following advice online, I deleted the Facebook app from my iPad and then installed it again from the AppStore. It then worked perfectly fine. It would seem Facebook missed something in the upgrade process.

Once launched, the Facebook app gives you a nice view of your NewsFeed and your list of friends available online for a chat:

Facebookforipad1

Touching the "menu" button in the upper left corner - or simply swiping your hand to the right - displays a left-side navigation menu with easy access to different parts of Facebook:

Facebookforipad2

I found the app very easy to use and very "iPad-like" in that it used many of the common gestures and motions of many other iPad apps. (Such as, for instance, pulling down the NewsFeed to refresh it.)

One piece that was particularly cool was the visual representation of what used to be called "Places". If you click on "Nearby" in the left menu you got a map showing you your location and who has checked-in nearby. You can of course pinch and expand to zoom in and out of the map. In this image below I zoomed out to see all of the US and I could see who has checked in around the country:

Facebookforipad3

Of course, this only works if people actually do check-in and, as you can see from this map, only a small number of my friends in the US actually do use this feature of Facebook. Still, it's very cool to see how it looks in the iPad app.

I've only started using the app today, but so far I've been quite impressed. Very nice use of the iPad display space, user interface, gestures and more.

If you have an iPad and are a Facebook user, you can get the app through the AppStore (note my comment at the beginning about "upgrading"). If you have already tried it out, what do you think?

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Oct 10

Voxeo Customer Summit 2011, "Unlocked and Loaded", Launches Tonight!

Tonight I'll be thinking of all my friends and former colleagues at Voxeo as they launch the Voxeo Customer Summit 2011 at the JW Marriott Grande Lakes hotel in Orlando. With the great theme of "Unlocked and Loaded", they have an incredibly packed agenda that will make it truly an outstanding event. Lots of great technical talks mixed in with business talks... some voice biometrics... product announcements... plus a great party and other activities!

Plus the ever geeky and wacky Chris Pirillo as show emcee and Joseph Jaffe providing the keynote talk... it should be a great time for all!

While I'm no longer a Voxeon, I'll be thinking of the crew there and wishing them all the best. It's a big event and will really help the people who attend to learn so much more about building communication applications using Voxeo's platforms and services. Cool stuff!

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